How TravelPerk helps to mitigate ongoing journey disruptions



Journey chaos is hitting the information headlines worldwide. Final minute flight cancelations and employees shortages have contributed to ongoing disruptions and traveler frustration.

Enterprise vacationers have additionally been caught up within the chaos. Nonetheless, the ‘present should go on’, proper? Enterprise journey is important and regardless of the challenges, you understand that journey is vital to driving firm development – you are not alone in pondering this. 

In reality, in keeping with a 2022 Tourism Economics survey performed in collaboration with the US Journey Affiliation, 73% of executives take into account enterprise journey important. 91% of executives stated they would like to shut a deal in particular person, even when it requires air journey

The excellent news is, enterprise journey would not must be a aggravating expertise, greater than something, these ongoing disruptions exhibit how it is by no means been extra essential to decide on an progressive enterprise journey platform you’ll be able to depend on to remain updated and make modifications every time it’s good to.

Stress-free enterprise journey with TravelPerk

The Tourism and Economics survey discovered that two-thirds of respondents felt ‘alone’ when dealing with issues like flight bookings, overbooked lodges or misplaced baggage claims when touring for work. Nonetheless, with the fitting company journey resolution, you will not be alone in managing your corporation journeys.

TravelPerk is doing all the things it may to assist mitigate the challenges and frustrations of touring for work, supplying you with methods to handle stress throughout enterprise journey.

This is how:

1. Continued enhancements to our customer support

In distinction to different suppliers available in the market, TravelPerk didn’t minimize employees amid the coronavirus pandemic. In reality, we’re including extra employees to our buyer care staff on a weekly foundation! This equips us to higher assist you throughout ongoing flight disruptions, reply all your journey issues as effectively as potential and ensures you expertise our 7* service.

Assist from an actual human

Amid a spike in flight cancellations and last-minute journey modifications, within the first occasion, we have now a customer support staff that’s out there 24/7 by way of online chat, telephone, and email. This implies that you would be able to join with a human being while you want journey assist essentially the most.  

We provide assist whether or not it’s good to proactively make modifications otherwise you want help due to modifications made by your journey supplier. 

Enhancing our technical processes and app options

We’re additionally making the TravelPerk expertise extra user-friendly by automating frequent buyer requests. Which means you’ll profit from a sooner, extra environment friendly response to basic journey queries and our specialist brokers can concentrate on any complicated enterprise journey points that you just may face.

For instance, our automated processes can assist you to rapidly entry assist if a flight gets canceled, whereas making it straightforward so that you can request trip changes or cancelations immediately from our app in only a few clicks.

Plus, we’re persevering with to enhance our granular coverage and approval guidelines to permit vacationers to e book autonomously, whereas guaranteeing admins stay in charge of their funds.

There are additionally plans to launch express approvals in case of modifications to a visit reserving, so any modifications post-booking or in-trip modifications will be dealt with extra effectively.

The TravelPerk web site and cell app have an built-in flight standing function, which supplies you the power to trace the standing of your flight. The cell app is very helpful as a result of you probably have notifications turned on, you’ll obtain alerts if there may be delay or cancellation to your booked flight.

FlexiPerk provides you essentially the most versatile enterprise journey ever. You may add FlexiPerk safety to your journey bookings, enabling you to e book upfront – when flight fares are cheaper – and you’ll cancel your reserving as much as two hours earlier than departure and get at the very least 80% of your a refund.

FlexiPerk is good for enterprise journey and managing stress as a result of it may be added to single flights, whole journey bookings, or to all firm bookings for added peace of thoughts.

3. The most important number of enterprise journey choices at your fingertips

TravelPerk affords the biggest journey stock in the marketplace, which suggests you’re by no means wanting enterprise journey choices. You may rapidly and simply verify and e book different journey options at quick discover, whether or not it is a flight ticket, prepare journey, or automobile rent, the TravelPerk platform has received you coated.

4. Partnership with AirHelp

We accomplice with corporations from world wide to broaden our attain and the companies we are able to give you. One of many current additions to the TravelPerk household is our integration with AirHelp –  the world’s greatest air passenger rights group, which helps you declare flight disruption compensation.

The mixing with AirHelp allows them to make use of TravelPerk flight knowledge to determine flights which are eligible for compensation. If you’re affected by flight delays or cancelations, as a TravelPerk buyer, AirHelp can course of your declare for compensation.

6 suggestions that can assist you keep forward of journey disruptions

TravelPerk affords you some ways to handle stress throughout enterprise journey, however there are different issues you are able to do to enhance your corporation journey expertise, together with:

  1. Obtain the TravelPerk app – Including the TravelPerk app in your IPhone or Android means that you would be able to entry flight updates on the go and rapidly contact our customer support staff 24/7 must you encounter any issues.
  2. Test the airport and/or airline web site – A day or two earlier than you are because of journey go to the airport web site from which you’re departing or the web site of the airline that you’re flying with to verify for basic disruption updates and recommendation. If there is a matter, you continue to have time to plan different journey choices with TravelPerk.
  3. Select another route or departure airport primarily based on present service standing – If air journey is unavoidable for your corporation journey, then we suggest selecting another route or departure airport if the one you’re booked to fly from is experiencing disruption.
  4. Journey with hand baggage solely – Touring mild means you will not must verify any further baggage and you’ll preserve your baggage within the flight cabin. This implies no ready on the baggage carousel after you have disembarked, plus it reduces the chance of your baggage getting misplaced.

    💡Trace: Be sure to verify {that a} full dimension cabin bag is included in your airfare, so you understand that it is not only a backpack or purse that you’re allowed to tackle board.

  5. Improve to precedence boarding – To keep away from intensive airport queues and to board your flight in good time, we advise paying that little bit additional for precedence boarding. There is not any higher method to handle stress throughout enterprise journey than to get on board and get your self settled forward of your flight.
  6. Get to the airport upfront – Relying in your departure airport, it is best to get there 2.5 – 3.5 hours upfront. Attending to the airport early permits you to retrieve your boarding move, discover your gate quantity and get via airport safety checks effectively forward of your departure. You may then calm down, get a chunk to eat, seize a espresso or discover obligation free retailers figuring out that you’re able to journey.

See how TravelPerk makes enterprise journey stress free

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