At FLY Travel, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website, you agree to the terms outlined in this policy.

1. Information We Collect

Personal Information: Full Name, Email Address, Phone Number, Travel preferences and booking details, Date of Birth, Gender, Nationality, Government-issued ID details (such as Passport, Aadhar, PAN – if required for bookings), Billing Address, Travel preferences and special requests, Passenger details (including adults, children, infants), Visa-related information (if applicable), Communication details (messages, emails, or inquiries sent to us)

Non-Personal Information: Browser type and version, Device type and operating system, IP address, Website usage data (pages visited, time spent, clicks, navigation behavior), Cookies and tracking technologies, General location data (city/region level, not exact address)

Payment Information: Payment details are processed securely through third-party payment gateways, We do not store sensitive payment information such as full card numbers, CVV, or banking credentials.

2. How We Use Your Information

We use your information to:  Process bookings and travel arrangements, Provide customer support, Send confirmations, updates, and notifications, Improve website performance and user experience, Share offers and promotions (with consent), Comply with legal and regulatory requirements

3. Sharing of Information

We may share your data with: Airlines, hotels, transport providers, Visa and travel service partners, Payment gateways, Legal authorities (if required)

We do not sell your personal data.

4. Cookies & Tracking

We use cookies to:

Improve website functionality, Analyse user behaviour, Personalise content

Users can disable cookies via browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data only as long as necessary for:

• Booking and service delivery
• Legal and accounting purposes

7. Your Rights

You have the right to: Access your personal data, Request correction or deletion, Opt-out of marketing communication, Withdraw consent

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for children under 18 without parental consent.

10. Changes to This Policy

If you have any questions regarding this Privacy Policy, please contact us:

• Email: sandiptab@gmail.com 
• Phone: 91- 9903283848